Placing an Order
Due to the high volume of orders, there is a normally a 3 week waiting list on all orders. Please get in touch if you need an accurate dispatch time.
If you are desperate for one of The Laser Artist products and are unable to wait please message us on Facebook before ordering. The Laser Artist may be able to accommodate your order!
Please remember all our items are hand made and we do take a lot of time and care to produce.
Shipping and Delivery
Flat rate delivery fee of £4 on all orders
All items are sent via Royal Mail or Courier service depending on size and quantity. Orders may take 3-5 working days to arrive. Almost all orders are sent recorded and signed for service, so a signature will be required on delivery.
Returns and Refunds
Most items The Laser Artist provides are bespoke and personalised. The Laser Artist is unable to take returns or offer refunds on custom work. In the unlikely event of one of our products arriving damaged or faulty please contact us immediately.
We are sorry, we cannot offer refunds on postage.
Payment is taken via Worldpay and Paypal on our site, allowing customers to use credit and debit cards.
More complex orders may require the order and payment to be made over the phone.